Follow these steps in order. Most first-launch problems come from skipping the preparation step.
Windows 10 or 11 fully updated, a supported CPU, and administrator access. Confirm your hardware matches the product page before you start.
Close the game and any overlays or recording tools. Temporarily allow the loader in your security software so it is not removed during download.
Your licence key is shown on the order confirmation and inside your account. Keep it private — sharing it voids the licence.
Download the loader from the link in your order, run it as administrator, then enter your licence key when prompted.
Wait for the loader to report ready, then start the game and open the menu with the key shown in the loader.
Adjust settings in the menu and save a config so your setup loads automatically next session.
Loader will not open: run it as administrator and confirm your security software has not quarantined it.
Licence rejected: check for extra spaces, and confirm the licence is not already active on another machine.
Menu does not appear: launch the loader before the game, and run the game in windowed or borderless mode.
Open a support ticket with your order reference and a screenshot of the error.